010621 Suttons Tankers Improves Operational Performance Customer Experience With Microlise 1 60cb59433dcf4

Suttons Tankers turns to Microlise to improve operational performance

June 17, 2021
U.K.-based logistics company to deploy software provider’s transport management solutions across fleet of 850 tankers

Suttons Tankers, a logistics and supply chain specialist delivering products and services from companies across the chemical, gas, fuel, waste and powders sectors, recently invested in a telematics and technology solution from United Kingdom-based Microlise, which provides transport management software to fleet operators.

The Widnes, England-based logistics provider, which operates from more than 30 locations across the U.K., deployed Microlise’s software across its fleet of 500 tractors, and more than 850 road tankers and trailers.

“Investing in Microlise’s fleet technology supports our drive towards continuous improvement and service excellence and provides us with the intelligence we need to further improve processes and increase customer value,” said Michael Cundy, managing director of Suttons Tankers. “The multi-camera solution, which integrates with Microlise’s vehicle telematics system, is helping us to reduce our risk profile and better protect our drivers.”

According to Microlise, its technology will help Suttons better manage its fleet through vehicle tracking and utilization reporting, as well as managing driver performance to reduce fuel costs and improve efficiencies. 

Microlise’s Journey Management product is designed to deliver an enhanced customer experience by proactively managing issues and changes. The schedule execution board provides a detailed picture of which vehicles are running early, on time or late, highlighting which jobs have been completed or remain pending.

Suttons also is utilizing Microlise’s Proof of Delivery technology to help driver communication and digitize receipt through sign-on-glass and image capture, with exceptions identified and managed by the Suttons team.

In addition, Microlise says it will help strengthen Suttons’ existing focus on safety with its Safety Module, which includes the ClearVision multi-camera solution that helps to protect drivers, support driver training and provide access to in-depth information relating to incidents. It combines granular telematics data with actual footage.

The ClearVision camera also provides blind-spot visibility to drivers through the Microlise in-cab DriveTab unit (a ruggedized Android tablet device).

Suttons’ focus on compliance will be supported through the customizable Microlise vehicle check feature, ensuring drivers carry out checks in line with legislation and company policy, with the system flagging when vehicles require maintenance.

“The success of Suttons Tankers has hinged upon them knowing how best to serve their customers with a range of bespoke solutions that address precise industry requirements,” said Nadeem Raza, chief executive officer at Microlise. “We are delighted to be providing them with technology solutions that will deliver greater operational efficiencies, improved safety and compliance efficiencies, and critically, an improved customer experience.”

visit microlise.com for more information.

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BT staff