Sunoco Inc. has announced the winners of its 2007 Carrier of the Year awards. The recognition program, now entering its seventh year, is based on a scoring system that encompasses carrier performance in key areas such as safety, service, and customer satisfaction.
Carrier safety performance is based on accident and spill rates, as well as compliance with facility guidelines. Service performance is determined by load acceptance, on-time pick-up and delivery, short lead time shipments, late ETA notification, and excess volume coverage. Customer satisfaction evaluation criteria include customer complaint frequency, claims experience, and internal customer surveys.
The 2007 winners are:
Sunoco National Carrier of the Year: Trimac Transportation (Sarnia, Ontario terminal). Trimac serves Sunoco's (Suncor) Sarnia, Ontario facility and has safely handled toluene, xylene, orthoxylene, Sun 100, and Sun 150 shipments with a high level of customer satisfaction. In 2007, Trimac hauled approximately 1,000 loads for Sunoco.
Sunoco also recognizes two other carriers for exceptional work performed at other facilities:
Carrier of the Year: Linden Bulk. Its Philadelphia PA terminal serves Sunoco's Frankford facility, safely handling phenol, alpha methylstyrene, acetone, toluene, and xylene shipments with a high level of customer satisfaction.
Carrier of the Year: Oklahoma Tank Lines /United Petroleum Transport. OTL/UPT's terminal in Tulsa OK serves Sunoco's Tulsa facility, safely handling lubricants shipments with a high level of customer satisfaction. This is the carrier's fourth consecutive Carrier of the Year Award.