Daimler Trucks North America (DTNA) has launched Pinnacle Truck Parts, a dynamic e-commerce platform that facilitates transactions between customers and DTNA’s parts and service network.
A new online parts ordering tool created to deliver uptime by simplifying and expediting the parts ordering process, Pinnacle Truck Parts is the latest addition to a suite of services offered under DTNA’s Pinnacle Fleet Solutions program.
Through this network-wide e-commerce solution, customers now have visibility to parts availability and pricing at their local authorized DTNA retail outlet, and Daimler inventory at parts distribution centers nationwide. The robust inventory system will include access to more than 100,000 SKUs, which can be purchased online—anytime, anywhere. After purchase, customers will have the option to immediately print a single invoice for the purchase of all of their parts.
Initial roll-out and implementation of Pinnacle Truck Parts platform with authorized DTNA retail outlets began in June and is targeted for completion by the end of February 2015.