Rig CallOut provides advanced geo-location technology and a simple-to-operate, cloud-based communication application to bring unrivaled accountability and visibility to the oilfield supply chain, the company said, resulting in 24/7 delivery location intelligence, reduced non-productive time and increased profitability.
The service allows everyone in the oilfield, including suppliers, trucking companies and drivers, midstream and upstream companies, to communicate and view shipment details in one place in real-time, providing supply chain transparency. Product load info, location details, ETAs and more can be reported and viewed, resulting in more reliable and profitable operations, Rig CallOut said.
The technology helps creates accountability and fosters reliability, allowing FJ Transport to provide its clients visibility for every load, while eliminating the need for check-in phone calls.
FJ Transport said its decision to partner with Rig CallOut as an early adopter supports the its goal of becoming the best oilfield trucking company in Texas.
“We are incredibly excited to bring Rig CallOut to our drivers, and the companies who rely on us to provide timely transportation,” said Faivel Cifuentes, owner of FJ Transport. “Rig CallOut gives us and the entire oilfield brighter future, one with more accountability and reduced expenses.”
With Rig CallOut, users enter details of their shipments and add everyone involved in a delivery to the system. This allows everyone, from the supplier, to the trucking dispatchers and drivers, and the end-user awaiting the deliveries, to have a dashboard displaying shipment progress. Users receive real-time ETAs, automated updates via email and text, digital documents and more. The application puts everyone in the loop, so the second a shipment slows everyone knows, giving them the agility to adjust and redeploy resources, Rig CallOut said.
“With Rig CallOut, we’ll be able to provide remarkable service levels to our customers,” Cifuentes said. “We’ll also be able to easily track brokered loads. However, we are most excited to eliminate the communication issues and back and forth check-in phone calls so often associated oilfield trucking.”
The Rig CallOut app is easy to navigate, and it geofences the driver’s location to make it easier. Drivers simply accept a CallOut, and click a button when loading, driving and unloading, the company said. Dispatchers, suppliers and end-users see that, eliminating the need to call and check on the driver’s location.
“Our dispatchers and drivers have welcomed this new technology—they look forward to spending less time with check-in calls and updates,” Cifuentes said.