A newly released AI-powered mobile solution from EBE Technologies is designed to eliminate the costly shipper claims that occur when tank truck fleets miss critical load documentation.

EBE’s Adaptive Capture tool verifies driver-submitted photos and documents against specific shipper requirements in under 60 seconds, the East Moline, Illinois-based company reported. By automatically flagging missing or incorrect evidence—such as trailer seals, scale tickets, and washout records—before a driver ever leaves a customer’s site, the tool bridges the gap between field execution and back-office billing. EBE designed the system to streamline the complex, multi-step evidence requirements inherent to bulk liquid transport operations.

“There’s a lot that goes into a tank truck pickup or delivery, and much of it depends on the driver checking and documenting the right things,” Scott Nunnari, EBE senior solutions engineer, told Bulk Transporter. “That could be making sure product is going into the correct tank, capturing stick readings, documenting equipment conditions, or having the proper washout records. Adaptive Capture checks the photos and documents required for that load and flags missing or incorrect information while the driver is still on-site. It gives carriers a better record of what happened and a chance to address issues before the truck moves on.”

Verifying requirements in real time

The new technology evaluates driver-submitted images against specific shipper requirements on a per-load basis, EBE explained. While traditional document imaging workflows often leave fleets waiting for back-office personnel to review submissions, EBE’s solution uses artificial intelligence to process the data and verify compliance in less than 60 seconds.

If a document is complete and accurate, it is automatically linked to the shipment and routed to the appropriate transportation management system (TMS), shipper portal, or stakeholder email. If a requirement is missing, illegible, or incorrect, the system immediately prompts the driver to retake the photo or correct the issue before leaving the customer’s site.

The software is configured to verify a variety of critical bulk transportation checkpoints, including:

• Trailer seals and equipment condition
• Fuel stick readings and hazmat placards
• Inspection reports, scale tickets, and washout documentation
• Proof of delivery (POD), signatures, and overage, shortage, and damage (OS&D) evidence

Reducing overhead and claims

By catching errors at the point of execution rather than days later, carriers can prevent scorecard infractions and monetary fines while significantly reducing backend administrative work. According to EBE, automated on-site verification has led to a 90% reduction in manual evidence review and a 95% reduction in claims investigation time, as disputed claims are now backed by immediate proof of condition.

Hogan Transportation is currently utilizing Adaptive Capture to support its vehicle transport division. Deployed across Hogan's 1,758 drivers, the software has successfully eliminated service failures and removed driver frustration by providing instant confirmation of completed requirements, according to Ned Kriegshauser, director of IT business support at Hogan.

Seamless integration

Adaptive Capture is designed to integrate seamlessly into a carrier’s existing mobile communication, dispatch, and document imaging platforms. Because the automated prompts appear within the mobile application drivers already use daily, fleets can deploy the system without additional driver training.

The software is the latest addition to EBE’s suite of digital workforce solutions, which includes CORE Fleet Safety and BeyondAI.

“The opportunity here is to validate execution while the work is still taking place,” Nunnari said. “Adaptive Capture gives transportation providers that capability by connecting shipment requirements with the physical evidence captured by drivers and identifying exceptions before they leave the pickup or delivery location.”