Nearly a decade since its launch, the Federal Motor Carrier Safety Administration (FMCSA) has continued to refine the Compliance Safety Accountability (CSA) program that monitors all registered motor carriers in the United States. While originally developed to predict accidents involving large trucks and passenger buses, the new focus is on prevention and creating a safety culture in the commercial vehicle industry.
The pending changes to CSA are the biggest since its 2010 launch. This would be driven by new types of data, such as turnover, compensation and cargo.
Service One Transportation, a Wisconsin-based trucking and logistics company operating with more than 50 drivers, uses its CSA scores as a foundation for its driving program to promote a safety culture in its fleet. The company holds quarterly safety meetings designed to instill and strengthen best driving practices, behaviors and decision making.
New drivers for Service One are initiated through the fleet’s driving program, “which prepares them to apply personal and professional ethics and safety standards in the decisions they make behind the wheel and around the truck,” according to Mike Myszewski, vice president of operations and logistics for Service One. Then all drivers and employees attend the regular safety meetings that feature talks and videos on safe driving techniques along with a review of the fleet’s current CSA scores in FMCSA’s Safety Management System (SMS).
“These inherent values—protecting life, truth, trust, and integrity—take precedence even over our business priorities,” Myszewski said. “For example, while on-time delivery is a priority at Service One, our drivers understand they have a responsibility and our full support to take any precautions needed to safely transport in extreme weather conditions, whether that means driving below posted speeds or parking the rig until it’s safe to continue.”
Myszewski said the program and company safety culture led to national recognition for Service One, including silver, gold and platinum awards in fleet safety, highway safety, and workplace safety from the Great West Casualty Company.
Shifting CSA concerns
Over the past decade, concerns about CSA have shifted, according to the American Transportation Research Institute’s (ATRI’s) Critical Issues in the Trucking Industry annual report, which was last published in 2019. Since it first appeared on ATRI’s list of top industry concerns in 2010, CSA saw its lowest ranking in 2019, falling to No. 8. It was No. 6 from 2016-2018 and had been a mainstay in the Top 5 industry concerns for much of the first half of the 2010s.
In the most recent survey, 16.1% of respondents listed CSA as one of the top three concerns, ranking it just behind electronic logging devices and just ahead of transportation infrastructure.
In August, FMCSA announced plans to make its Crash Preventability Determination Program permanent. That program would allow carriers to remove non-preventable crashes from their CSA Unsafe Driving BASIC—Behavior Analysis and Safety Improvement Category—score calculation. According to ATRI, however, the industry is still waiting on more information to fully understand how the CSA program will change, including how motor carrier performance will be rated, using the Item Response Theory (IRT).
The IRT model would replace the current SMS model that Service One and hundreds of other fleets currently use to calculate CSA scores. FMCSA is in the process of revamping it to comply with a mandate under the last decade’s Congressional FAST Act. The National Academy of Sciences proposed using the IRT in 2017 as a more data-driven model to evaluate a motor carrier’s safety. FMCSA officials are testing this system but are not expected to decide if they will adopt the IRT until September 2020, according to an audit by the U.S. Dept. of Transportation’s Office of Inspector General.
CSA Reform
Steve Bryan, executive vice president and general manager of SambaSafety Transportation, said there are three big defects with the current CSA program—involving data quality and sufficiency—that need to be addressed:
Crash preventability: There is no determination if a crash was preventable or not as all crashes count against a fleet’s CSA scores.
Safety event groups: Carriers are placed into safety event groups based on size. These safety event peer groupings are flawed, Bryan said.
Disparate enforcement: There are 50 different law enforcement agencies contracted to enforce these regulations. CSA does not make adjustments for the various intensity of enforcement across the country.
With IRT, the current SMS-weighted scoring system would be replaced with more complex formulas. FMCSA would make it so only preventable crashes count against CSA scores. Safety event groups would be replaced by a safety exposure index. Enforcement levels will be considered so carriers that operate in high enforcement areas won’t necessarily be rated below riskier carriers that operate in a less strict enforcement area.
Drug clearinghouse
The latest enhancement to the CSA program was the launch of the long-awaited Drug and Alcohol Clearinghouse, which is increasing the minimum annual rate for random drug tests of truck drivers from 25% to 50% in 2020.
The Drug and Alcohol Clearinghouse is a central database of all positive test results, including test refusals. This closes a “loophole in the system” where drivers who failed a drug or alcohol test—or avoided one—could find employment with another fleet without that carrier knowing about the failed or avoided test, according to Dave Osiecki, president of Scopelitis Transportation and Consulting.
Congress mandated the clearinghouse as part of the MAP-21 highway funding law. The rule, finalized in 2016 by FMCSA, estimates it will eliminate nearly 900 crashes a year involving large trucks. Motor carriers will need to check the database as part of the hiring process in addition to querying each employed driver annually. All commercial drivers seeking employment with a carrier will also have to register.
CSA Timeline
The Federal Motor Carrier Safety Administration’s Compliance Safety Accountability program has been in use for nearly a decade; it was first conceived in 2004 and officially launched in 2010. Here’s a look at how it’s been adapted and changed over the years and what changes are on the horizon this year.
2004: Conceived by FMCSA to use data from roadside inspections to feed into statistical models to predict which motor carriers are more likely to have an accident.
2008: Pilot testing began in select states.
2010: CSA launches with “CSA 2010” becoming the new way FMCSA was evaluating roadside inspections. “This will predict which motor carriers will have an accident.”
2015: FAST Act highway bill includes rules for FMCSA to remove all Safety Measurement System (SMS) percentile rankings from public view. Only motor carriers and law enforcement can see scores. The bill also orders a review of CSA by the National Academies of Science (NAS).
2016: FMCSA is required to make five of seven BASIC scores available to the public (all but the Crash Risk Indicator and Hazardous Materials).
2017: NAS issues report on CSA that suggests evaluating the statistical model’s effectiveness at identifying carriers for intervention within the SMS. It also advises CSA to use absolute measures with relative percentiles to determine carriers that need intervention. And it advises a study be conducted to better understand what should be available to public.
2018: FMCSA reports to Congress, outlining SMS changes based on NAS report.
2018: FMCSA begins testing new scoring system based on Item Response Theory (IRT).
2019: U.S. Dept. of Transportation Office of Inspector General’s review of FMCSA’s corrective action plan finds that it “mostly addresses” CSA deficiencies.
2020: FMCSA is expected to decide by September if it is ready to begin full-scale testing of CSA changes.
The basics of CSA
The seven categories in the Behavior Analysis and Safety Improvement Category, known as BASIC, are used by the Federal Motor Carrier Administration (FMCSA) to determine how motor carriers rank compared to other carriers with a similar number of safety events, such as inspections, violations or crashes. FMCSA’s Safety Measurement System (SMS), which is still being used while the Item Response Theory (IRT) model is tested, determines an overall BASIC status for each motor carrier based on roadside inspection results that are reflected as a percentile rank and/or prior investigation violations.
Unsafe Driving: This category prioritizes interventions for repeated unsafe behaviors, including texting, speeding, using a hand-held cell phone, reckless driving, improper lane change, and inattention.
Crash Indicator: State-reported crashes from the last two years are collected in this BASIC to identify high crash patterns and the behaviors that contributed to the crash. Crashes involving commercial motor vehicles are reportable if they result in a fatality or injury, or require a vehicle to be transported from the crash scene, regardless of the carrier or driver’s role in the crash. The Crash Indicator BASIC is not public, and it is only available to a motor carrier that is logged into its own safety profile or to enforcement personnel.
Hours of Service Compliance: This addresses HOS regulation requirements that all large truck and bus drivers ensure they are rested, alert, awake, and able to respond quickly to changing road conditions.
Vehicle Maintenance: This category considers proper vehicle maintenance to help ensure safety on the road, including pre- and post-trip inspections, vehicle defects, and repairs.
Controlled Substances/Alcohol: This addresses the misuse of alcohol, illegal drugs, and over-the-counter and prescription medications that impair driving abilities and endanger everyone’s safety on the road. Having containers of alcoholic beverages in commercial vehicle cabs, whether open or not, is a violation. FMCSA launched the Drug & Alcohol Clearinghouse at the start of this year to enable carriers to view past substance violations (or skipped tests) of drivers.
Hazardous Materials Compliance: This BASIC includes regulations that require special attention, from how to properly package, mark, label, placard, and load hazardous materials to understanding regulations for tank specification testing, loading/unloading, attendance, and leakage. This BASIC is not public and is only available to a motor carrier that is logged into its own safety profile or to enforcement personnel.
Driver Fitness: Driving records are addressed with this BASIC. Motor carriers are responsible for ensuring driver qualification files are complete and current. Required files for each and every driver include commercial drivers’ licenses, medical certificates, state driving records, annual reviews of driving records, and employment applications.
About the Author

Josh Fisher
Technology Editor
FleetOwner Editor-in-Chief Josh Fisher has been with Endeavor's Commercial Vehicle Group since 2017, covering everything from modern fleet management to operational efficiency, artificial intelligence, autonomous trucking, regulations, and emerging transportation technology. He is based in Maryland.