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RyderGyde mobile app schedules services in seconds

May 23, 2018
Ryder System recently launched RyderGyde, a free new mobile application that enables users to compare real-time fuel rates from their smartphones.

Ryder System recently launched RyderGyde, a free new mobile application that enables users to do everything from comparing real-time fuel rates to conveniently scheduling shop services – all from their smartphones.

The application gives drivers, fleet owners and fleet managers a customized, streamlined digital experience to more efficiently manage and act on their fleets, the company said.                                                                                                            

“Consumers have increasingly high expectations for service and delivery, so the need to ensure fleet uptime is greater than ever,” said Dennis Cooke, president of Ryder’s Fleet Management Solutions. “RyderGyde is the ultimate tool in providing visibility to everything fleet-related and enabling businesses to optimize their fleet so they can meet their customer demands.

“In our personal day-to-day lives, we use our smartphones for nearly everything. Managing your fleet should be no different.”

Any fleet manager or driver can leverage the features of RyderGyde. Ryder customers will enjoy the benefits of being able to see their entire fleet and maintenance performance. RyderGyde is one of the many ways Ryder is addressing disruption in the industry, including the growing need for on-demand information.

“Our goal was simple – build the features that customers want based on what’s important to the person using the application,” said Karen Jones, Ryder’s executive vice president and chief marketing officer. “We listened to drivers and fleet managers to identify the features that would be most beneficial to them within a fleet management app, and today we are pleased to give them exactly what they asked for.”

Once logged in, Ryder customers can schedule maintenance appointments across North America in 60 seconds or less. In the app, users can view and manage which vehicles within their fleet need servicing. A combination of a vehicle’s odometer reading and telematics data determines when a vehicle is ready for maintenance, and it is automatically flagged in the application. In addition, users can view all upcoming service appointments.

RyderGyde also gives users the ability to:

·         View Ryder-contracted fuel rates. For the first time, Ryder customers will be able to see their contracted fuel rates in real-time.

·         View fuel rates from thousands of non-Ryder fueling stations. All users can find and compare market fuel rates from a variety of retailers.

·         Find a Ryder location. All users can find and map Ryder locations using advanced search technologies. Both a preview of the destination as well as complete details, including phone numbers and hours of operation, are readily available.

·         Contact Roadside Assistance. The Roadside Assistance feature enables fleet managers to call their dedicated number at the touch of a button.

Ryder plans upgrade the app in the future, adding the ability to rent a vehicle, browse used vehicle inventory for sale and log fuel receipts.

The RyderGyde app is available on iOS and Android devices, and can be downloaded on the App Store and Google Play. To learn more, visit www.ryder.com/rydergyde.