Mack digitizes vehicle owner’s manual
Mack Trucks recently launched the Mack Digital Driver Guide, an enhanced virtual owner’s manual that gives drivers instant access to complete, chassis-specific vehicle information on features and operations.
Available now on macktrucks.com and through the all-new Mack Trucks Driver Guide mobile app, the guide delivers a modern, intuitive experience for drivers navigating the full capabilities of their Mack truck, the manufacturer reported. The guide is available in English, Spanish, and Canadian French, and will launch supporting the Mack Pioneer and all-new Mack Anthem. Additional models will be added as they enter production. Mack export models are also included, with access available in export markets.
“Today’s drivers expect the information they need to be available when and where they need it, not buried in a paper manual in the glovebox,” David Galbraith, Mack Trucks vice president for global brand and marketing, said in a news release. “The Mack Digital Driver Guide puts complete, truck-specific knowledge at a driver’s fingertips.”
Drivers can enter the last six digits of their VIN to generate a guide customized to their specific chassis configuration, Mack added. The experience is organized across five sections—complete guide, driving tips, visual navigation, get started, and videos—providing resources that range from detailed operational documentation to short-form training content.
The complete guide provides comprehensive vehicle operational information and includes a keyword search function, enabling drivers to quickly locate information on topics such as braking systems, emission controls, infotainment, maintenance and emergency procedures. The visual navigation feature uses interactive imagery of the truck’s interior and exterior to help drivers identify systems and components by location. The videos section includes model-specific driver training content covering topics such as adaptive cruise control, mDRIVE, electronic parking brake operation, and pre-trip inspection.
In addition to web and mobile access, an in-cab version of the digital guide will also be integrated with the vehicle’s infotainment display in late Q3, Mack said. Trucks assembled prior to that time will receive the update over-the-air.
“The Mack Pioneer and Anthem represent a significant leap forward in vehicle technology, and the Digital Driver Guide ensures drivers can get the most out of every feature from day one,” said Brandon Page, Mack Trucks senior product manager for vehicle electrical and electronics.
“We want customers to have a resource that reflects the sophistication of these trucks—one that makes it easy to explore and use everything their new Mack has to offer.”