PACCAR Parts recently opened a 160,000-square-foot parts distribution center (PDC) in Toronto, Ontario in an effort to increase parts availability and maximize uptime for PACCAR Parts customers across eastern Canada.
The new facility features state-of-the-art technologies such as voice-activated picking, an automated banding conveyor, optimized pick paths and custom inventory zones that lead to improved quality, productivity and efficiency, the company said.
With these technologies and a dedicated team of associates, the PDC will support PACCAR Parts’ goal of providing the highest quality aftermarket parts to customers, when and where they need them.
“This new world-class facility will increase our aftermarket parts distribution in Canada,” said David Danforth, PACCAR Parts general manager and PACCAR vice president. “We drive customer uptime by providing them with the highest product availability in the industry, exceptional service and unparalleled value.”
The Toronto PDC, along with the Montreal, Quebec PDC, which opened in 2014, will offer eastern Canadian customers “exceptional parts availability that is unique to the PACCAR Parts supply chain,” PACCAR said.
“The strategic location of the Toronto PDC equips us to increase our next-day deliveries,” said Laura Bloch, assistant general manager of operations. “We will increase customer uptime by adding a greater breadth of product and increasing our availability to service customers within 24 hours.”
This new facility in Toronto is part of PACCAR Parts’ global parts distribution network, which includes 18 PDCs worldwide.