The move makes order management easier and more efficient for customers worldwide, the company said.
“Since its introduction in North America, danaaftermarket.com has been very well received by our customers, so we are excited to make this innovative online ordering system available to customers around the globe with added regional features and translations into local languages,” said Dan Griffin, senior director for aftermarket and digital solutions at Dana.
“We have already activated danaaftermarket.com in South America and Europe, and are in the process of onboarding the remainder of our distribution centers for a comprehensive global customer experience.”
Available 24-hours-a-day, seven-days-a-week, the e-commerce platform and global e-catalog provides Dana customers with real-time order management, with up-to-the-minute data related to inventory, processing, and shipping.
Visitors to the website can check inventory status, access technical information, and view product videos, all without logging in. Those with login access can place orders, receive real-time confirmations, and follow orders through the processing phase, Dana said. Danaaftermarket.com is fully integrated with delivery services, so customers can also track the shipping of their orders in real time through arrival.