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Breakdown assistance program debuts

Freightliner's new Excelerator breakdown assistance program is now available to owner-operators and fleets of up to 25 units. The program offers a 24/7 call center staffed by experienced Freightliner personnel who can assess drivers' needs, find the best local service providers, expedite repair parts, and assist with towing and other roadside services.

This program comes in three packages: Excelerator On Call, Excelerator Preferred, and Excelerator Preferred Plus:

  • Excelerator On Call was developed for drivers who want the benefits of single-source breakdown assistance coordination and prefer a pay-per-event basis. There is no membership fee and drivers get the basic Excelerator services starting at $39 per breakdown event.

  • Excelerator Preferred was developed for drivers who want all the benefits of the Excelerator On Call program with discounted services and special programs. This package is available through a one-time membership fee of $99 per vehicle and offers reduced fees on breakdown assistance coordination, a special tire program, plus extra discounts and money-saving member specials.

  • With Excelerator Preferred Plus, an annual fee of $299 per vehicle provides unlimited breakdown assistance coordination and up to three tows and one extraction per year for covered vehicles at no extra cost.

For complete information, phone 800-238-8063.

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